The Future of Online Dispute Resolution in Cross-Border E-Commerce: Challenges and Opportunities

Abstract

The growing intricacy of international e-commerce does require improved mechanisms that located outside the purview of law. This paper revolves around the woeful gap in the multi-faceted world of ODR as it pertains to technology, law and economics of the global digital trade. By examining newly discovered phenomena and methods such as AI and block chain technology, the focus is on potential revolutionary remedies for managing the international business dispute. The paper identifies significant opportunities of creating multijurisdictional, multi-technology and cross-cultural adaptable and efficient dispute resolution systems. Some useful suggestions touch on building such cross-national computer systems, control systems and multi-language conflict solving systems.